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Privacy Policy – ALS Projects

Last Updated: 27-10-2025

Welcome to ALS Projects (“we,” “us,” or “our”). This privacy policy outlines how we collect, use, and protect your personal information when you use our website or engage with our construction services. By using our site or providing your details, you agree to the terms of this policy.

Information We Collect

We may collect and process the following types of data:

Personal Information

  • Name

  • Contact details (email, phone number)

  • Any information you provide in your enquiry or communication

Technical Information

  • IP address

  • Browser type and device details

  • Time zone settings

  • Website usage and access logs (non-cookie-based)

Service Interaction Data

  • Records of communication with us (emails, calls, messages)

  • Information related to projects, quotes, or requests you submit

How We Use Your Information

We collect and use your data for the following purposes:

  • To respond to enquiries and provide construction services

  • To issue quotes or manage project requests

  • To maintain internal records for accounting and service delivery

  • To improve our services and customer experience

  • To comply with legal and regulatory obligations

Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contractual Obligation: To provide you with the services you request

  • Consent: Where you’ve given clear permission (e.g., for marketing updates)

  • Legal Compliance: To meet obligations under law

  • Legitimate Interests: For running our business and ensuring client satisfaction

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share it with third parties where necessary:

  • Trusted service providers: For IT support, project management, or administrative services

  • Legal or regulatory bodies: If required by law, or in connection with legal claims

All partners are contractually obliged to handle your data securely and only for specified purposes.

Data Security

We implement appropriate technical and organisational security measures to protect your data. These include:

  • Secure servers and backups

  • Access control and user permissions

  • Antivirus and firewall protection

  • Staff training in data handling best practices

Although we take reasonable precautions, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal data for as long as is necessary to:

  • Fulfil the purpose for which it was collected

  • Maintain customer records

  • Comply with legal or regulatory obligations

Once no longer needed, data is securely deleted or anonymised.

Your Rights

Under data protection law, you have the right to:

  • Access: Request a copy of your personal data

  • Rectify: Request corrections to inaccurate information

  • Erase: Ask us to delete your data when no longer required

  • Restrict: Request limited use of your data in specific cases

  • Object: Object to the use of your data for marketing purposes

  • Portability: Request a copy of your data in a structured format

To exercise your rights, please contact us using the details below.

Updates to This Policy

We may occasionally update this privacy policy. Any changes will be posted on this page, and the “Last Updated” date will be amended. Please review it periodically to stay informed.

Contact Us

If you have any questions or wish to exercise your rights under this policy, please contact:

ALS Projects
Melbreak
Upton Magna Business Park
Upton Magna, Shrewsbury

Email: enquiries@alsprojects.co.uk

Phone: 01743 292 333

Website: https://alsprojects.co.uk